Reference

Understand Your Account with star123

When you open an account with us, these terms set out the rules that apply to your gameplay, deposits, withdrawals and account access.

Account access rulesPayment and withdrawal termsYour account security

Explore Lobby Read FAQ

How Our Terms Protect You and star123

star123 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our terms of service apply to all players who open an account on star123. By registering, you agree to follow the house rules, which cover account creation (age and identity verification), gameplay conduct, deposit and withdrawal processes, and dispute resolution. Access and specific eligibility depend on

1
local law. We require accurate information during registration and hold you responsible for maintaining account security. Deposits via DANA, OVO, GoPay and QRIS are processed according to the payment provider's own terms, and we are not liable for delays caused by those providers. Withdrawals are subject
2
to verification checks and may take up to 24 hours after approval. We reserve the right to suspend or close accounts that breach these terms, engage in fraud or money laundering, or pose a compliance risk to star123.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUR TEAM

Contact Us About These Terms

If you have questions about how these terms apply to your account, or need to discuss a specific situation, reach out to our support team.

PROTECTING YOUR DATA

How We Handle Your Account Information

Your account data—personal details, payment information, login credentials and gameplay history—is protected by encryption and stored on secured servers.

Account Security

Set a strong password during registration. Enable two-factor authentication if available. Never share your login details or OTP codes. We recommend updating your password every three months.

Data Retention

We keep your account records for as long as your account is active, plus seven years after closure for compliance. Gameplay logs are archived for dispute resolution and regulatory review.

Cookie & Tracking

We use cookies to remember your login, track your gameplay and prevent fraud. You can adjust cookie settings in your browser, but some features may not work correctly without them.

Payment Data

Your DANA, OVO, GoPay and QRIS details are encrypted and stored only long enough to process your transaction. We do not retain full payment card numbers on our servers.

Dispute & Complaint

If you believe your account has been accessed without consent or a transaction is incorrect, contact support immediately. We investigate within 48 hours and escalate to our compliance team if needed.

Data Subject Rights

You may request access, correction or deletion of your personal data. Send a written request to [email protected] with 'Data Request' in the subject line. We respond within 30 days, subject to legal and operational limits.

Common Questions About star123 Terms

Below are answers to the questions we hear most often from players in Makassar and across Indonesia about account rules, deposits, withdrawals and your rights under our terms.

Account breaches—such as fraud, false identity, multiple accounts or money laundering—result in immediate suspension. Your remaining balance is frozen while we investigate. If the breach is confirmed, your account may be closed permanently and your balance forfeited to regulatory authorities or kept as liability.

Deposits via DANA, OVO, GoPay and QRIS are final once processed. If a technical error causes a duplicate charge, contact support within 24 hours with proof. We will file a reversal request with your payment provider, which typically resolves within 3–5 business days.

Once you request a withdrawal, our team verifies your identity and account status—usually within two hours during business hours. Approved withdrawals are sent to your DANA, OVO, GoPay or QRIS account and typically arrive within 24 hours. Bank transfers may take 1–2 business days.

You must provide your full legal name, date of birth, email address, phone number and a valid ID number. We verify this information against public records before your account goes live. Incomplete or false information will be rejected, and repeated attempts may trigger a security review.

We close accounts only if you breach these terms or if local law requires it. Examples include repeated fraud, underage access, unlawful activity or non-compliance with our anti-money-laundering policies. You will receive notice and a chance to request your remaining balance, subject to any pending investigations.

Disputes are resolved through our in-house complaints process. Contact support with details of the issue and we will investigate within 14 days. If unresolved, you may escalate to a third-party dispute resolver or pursue legal action, depending on local law.

Yes, these terms apply equally whether you play via web browser, Android app or iOS app. Account access, payment rules, withdrawal limits and conduct policies are consistent across all platforms. You can switch between devices without re-registering.

Understand Your Account with star123

Contact Us About These Terms

How We Handle Your Account Information

Account Security

Data Retention

Cookie & Tracking

Payment Data

Dispute & Complaint

Data Subject Rights

Common Questions About star123 Terms

01 What happens if I break a term in my account agreement?

02 Can I change my mind about a deposit and get a refund?

03 How long does a withdrawal take after I request it?

04 What information do you need when I open an account?

05 Can star123 close my account without warning?

06 Who is responsible if there is a dispute between me and star123?

07 Are these terms the same for mobile app and desktop play?

Related Pages